I got a call from a friend the other day. He was needing some quick cash. I couldn’t believe the number of things that had happened to him in just one month! Not to bore you with the details, but he was flat broke and had too many days to go before his next paycheck deposited in his checking account. I had expenses of my own to meet and couldn’t help him financially, but I invited him over to give him some moral support. We talked for a while and I don’t remember which one of us came up with the idea, but we went online to check out cash advance lenders like US Fast Cash, United Cash Loans and One Click Cash. Together we sorted through several websites and finally settled on an online cash advance lender that worked out for him. He got his cash fast and was so relieved we thought we should pass on some of the things we learned so others could save time and maybe even some money in the process.
When you get on a cash advance lenders web site like Ameriloan, you might want to spend some time looking for a few things. Here were some things we found really helpful.
What to Look for in a Payday Loan Company
Look to see if the company belongs to any voluntary associations that have guidelines for conducting business in a fair and professional manner. We saw two icons that showed up on some websites. One was The Community Financial Services Association (The CFSA) which is a membership organization established to set standards, especially for the cash advance industry. Member companies pay dues and agree to the organization’s Best Practice Guidelines with responsibilities that include truthful advertising and a willingness to encourage customers to act responsibly.
Another important icon to look for is the Better Business Bureau Online Reliability Program. (BBBOnLine) The Better Business Bureau itself has been in existence for 100 years. The Online Responsibility Program is another part of the BBB. Before becoming a member, an online business must agree to adhere to a strict policy governing customer interaction and satisfaction. Both of these organizations offer more details on their own websites, which we found reassuring as well as informative.
Payday Loans Customer Service Programs
Once we chose a lender like 500 Fast Cash and began filling out the application, we had questions. That’s when we found out how important good customer service access is. The website we were on had a toll free number listed to call during normal business hours, but since by then it was late, that didn’t help us much. Then we spotted the “Live Chat” link and pressed that. We got answers to our questions quickly from a qualified agent in customer service. We found out how the process worked and put the repayment procedure in place, and submitted the application for approval. That agent also told us about their Customer Rewards Program, discounts and referral incentives my friend might qualify for.
This was my first contact with the online cash advance industry. I will keep it in mind if I ever find myself, like my friend, in need of quick cash.